Daniel Archer
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  • Manassas, VA
  • United States
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Daniel Archer's Discussions

Tech Writer's First Day

Started this discussion. Last reply by Milan Davidović Jan 5, 2012. 24 Replies

Hiring Advice: Evaluating Captivate & RoboHelp knowledge

Started this discussion. Last reply by Colum McAndrew Jul 25, 2011. 13 Replies

Here's Help

Started this discussion. Last reply by Milan Davidović Aug 24, 2011. 3 Replies


Started this discussion. Last reply by Matt Majeske May 25, 2012. 1 Reply

Microsoft Help Viewer

Started this discussion. Last reply by Michael Bister Nov 16, 2011. 1 Reply


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Daniel Archer's Blog

Do you have a transition plan?

Posted on August 11, 2012 at 8:15pm 0 Comments

I spent about three hours today making one. It's not as easy as you'd think.

I was unexpectedly (to me, anyway) assigned to a new project in another division. That means turning about half my work to a junior tech writer in my division. And all those little things you take for granted when things are running smoothly? It takes a long time to capture them. Even when you have good processes in place.

It took me three hours to write down all the basics of the project for her…


A (better) approach to writing user manuals

Posted on July 31, 2012 at 11:23am 1 Comment

I just shared Tom Johnson's latest blog post (via our own Mark Baker) with my team at the office, and decided it's worth sharing here as well. Here's what I wrote (rapid reaction):


He’s arguing that users “adapt” to unhelpful user manuals by skimming, but what if we make them more…


Rethinking Rules for Acronyms

Posted on July 3, 2012 at 12:22pm 8 Comments

One of my first rules of writing is that rules are useless if you can't break them when you have a compelling reason. I'm hardly a revolutionary (my wife says I'm a square), but I also refuse to participate in a tautology of rules.

The rule goes like this: "Spell acronyms out on first use; abbreviate thereafter." Not a bad rule, but if you press in hard on the why of it, it starts to smell an awful lot like cover-your-arse (that's CYA). We get so busy avoiding the gotcha…


Thoughts on Adobe Captivate 6 (as reviewed by R.J. Jacquez)

Posted on June 16, 2012 at 10:43pm 0 Comments

For those of you who don't know R.J., he used to be a product evangelist for Adobe before he got caught up in downsizing or restructuring or whatever they're calling it. His webinars and blog posts helped me out a lot as I was learning Adobe TCS2 and trying to figure out new ways to use it (here's looking at you, FrameMaker to RoboHelp conversion process). He's still a great follow on Twitter (@rjacquez) or anywhere else, including…


Comment Wall (1 comment)

At 10:18pm on July 13, 2011, Sarah Maddox said…

Hallo Daniel :)

Thanks so much for the offer. A few people have sent me invitations, but nothing has arrived in my inbox. I also applied myself a while ago. So I'll just be patient, if vocal about it. ;)

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