"Hi Mark
I agree with all your comments. My first port of call for most things is Google these days, and the phone last.
When it comes to destroying users' confidence in documentation, those old VCR manuals have a lot to answer for! :)
Q 1 -…"
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Chris Heath's Discussions
iBooks Author
Started this discussion. Last reply by Richard S. Jan 23. 10 Replies 0 Likes
For those of you who use a Mac, iBooks Author is available as a free download from the Mac App Store. With iBooks Author, you can create interactive books for the iPad.To see what you can do with…Continue
Presenting to Project Managers
Started May 17, 2011 0 Replies 0 Likes
I am doing a presentation in June to a group of project managers.The project managers come from a wide range of industries, e.g., roading, manufacturing, information technology and health to name a…Continue
Tags: Industry, Projects, Powerpoint, Presentation
Chris Heath's Page
Latest Activity
Chris Heath commented on Tammy Butcher's blog post The Value of Documentation and Help when Support is FreeChris Heath commented on Tammy Butcher's blog post The Value of Documentation and Help when Support is Free"I used to write online help for a bank's internet banking products. The help desk ended up using it for their own training. When customers phoned, they would be asked if they had looked at the online help. Most customers would reply…"
Chris Heath replied to Sanjay G's discussion Help on Track Changes"Hi Sanjay
I think the hover box is standard behaviour.
Re: Colour, It might be that Words preferences/settings for tracked changes are set to black.
On the Mac, you can change this under the Word>Preferences, Track Changes (screen capture below)…"
Chris Heath replied to Heidi A Slade's discussion What authoring tool do you use? Connect with your fellows."Hi Richard
For really serious users of Photoshop, it still lacks some features like advanced layer effects. The pixelmator forums are littered with requests for more photoshop-like functionality. It does have a complete set of layer blending…"
Chris Heath replied to Sanjay G's discussion Help on Track Changes"Also, If you still want to see the changes without the hover box, press Review Pane in the Review ribbon. The two insertions that were displayed using the hover box are listed there."
Chris Heath replied to Sanjay G's discussion Help on Track Changes"It's showing up on Word 2011, however, it's 12:30 am and I should be asleep. I'll have another look in the morning."
Richard S. replied to Chris Heath's discussion iBooks Author"As I was collecting my thoughts, Mark posted pretty much what I was going to say about manuals vs information. The only other points I wanted to make were:
a) I'm failing to understand the hype. Everything I've seen in…"
Chris Heath's discussion was featurediBooks Author
For those of you who use a Mac, iBooks Author is available as a free download from the Mac App Store. With iBooks Author, you can create interactive books for the iPad.To see what you can do with this authoring tool, watch the keynote speech at www.apple.com. The review of some iBook documents starts about a 1/4 of the way along the movie's timeline, with a run through of the authoring app after that.One of the nice features is its ability to import style…See More
Mark Baker replied to Chris Heath's discussion iBooks Author"I'm struggling to see how this is significant for tech pubs, for two reasons:
1. The traditional manual is rapidly being eclipsed by topic-based content, much of it produced by the community in the form of forum posts etc. The two basic…"
Chris Heath replied to Chris Heath's discussion iBooks Author"In addition to publishing your book as an iBook through Apple, you can still author your document in another app and sell it through another channel as an ePub document, PDF, or paper book. I don't believe the iBA EULA stops you from doing…"
Kai Weber replied to Chris Heath's discussion iBooks Author"Thanks, Mark, for putting it all into context. I had seen most of the pieces of this puzzle, but haven't been able to put them together so sensibly.
Not sure if I want to be caught in the middle if two giant corporations want to duke it out, so…"
Mark Baker replied to Chris Heath's discussion iBooks Author"It seems to me that most of the discussion of this is missing the point. The reason for that Apple wants exclusive rights to publish content created with this tool is not that they don't want the author to sell it elsewhere, but that they…"
Chris Heath replied to Chris Heath's discussion iBooks Author"Hi Kai
Good point about editing.
I was thinking of authoring an interactive user guide for a client's product that can be given away with the product. I'm about to start a user guide for the product, so I may use iBA alongside Word, even…"
Kai Weber replied to Chris Heath's discussion iBooks Author"I think the comparison with conventional publishers doesn't hold because a dead-tree bookpublisher has invested efforts and money into my book by editing it, doing a layout and printing it. I agree that my publisher should be able to protect…"
Chris Heath replied to Chris Heath's discussion iBooks Author"Hi Kai
When I posted this discussion, I hadn't considered the legal gumpf. The zdnet response seems to be an emotional one. I don't really see what all the fuss is about.
My understanding is that Apple is providing a publishing and…"
Kai Weber replied to Chris Heath's discussion iBooks Author"It's certainly a game changer in legal terms, since the EULA stipulates that any book created with iBA is either given away for free or sold through Apple exclusively. When I'm publishing a book, I don't want one shop to tell me I…"
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Chris Heath's Blog
Simplicity
Posted on June 23, 2011 at 5:00am 1 Comment 2 Likes
‘The simplest way to achieve simplicity is through thoughtful reduction.’
John Maeda
I use the above quote and the following slide in my presentations.
This slide is based on an email I received over a year ago. The only thing I changed are the names, so as not to identify the writer. In case you are wondering, I also obtained the writer's permission to use his email.
…
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