The social network for technical communicators
The social network for technical communicators
So we know we need a system to help us create knowledge bases, and we know we need a system or software to help us manage all the knowledge that we have in our knowledge bases. So now let’s take a look at some popular software available today…Continue
This may not be the most legitimate way to manipulate a PDF, but if you have non-standard page sizes that you need to resize for printing, it works! The quality after turning a PDF into an image, running it through MS Paint, and turning it back…Continue
And here we are at the end of week five already! Time flies…
As expected, I’ve been doing more writing in the past few weeks – I’ve written six release notes now, weighing in at all of 492 words, but they were hard-won and I’m proud of…Continue
My third week as a technical writer is coming to a close and I think I’m getting my bearings, slowly but surely.
In the past three weeks I’ve written two minor release notes, one fairly large one, and two newsletter articles. I read…Continue
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Hello,I just started a new job and part of my responsibiltites includes writing an extensive user guide and quick reference guides for a software program that is developed by my company. I'm anticipating that the documentation once completed will be close to 100 pages long. The documentation is primarily meant for internal use for people in a variety of different roles. It will also be used by our sales reps in the field and possibly by some customers they work with. For the sales reps in…Continue
Hi there, I was searching for internships and jobs post graduation and read quite a bit on technical writing.I don't have a bachelor's in technical writing, however. The truth is- I don't have experience at all, but would like to try and build a portfolio for myself.I was wondering if anyone knew of good sources for volunteer documentation, user manuals, or reference guides. Or just had advice about how to go about finding a good internship.I can't seem to find any "internships" for technical…Continue
I've authored primarily using RoboHelp in the past, for security concerns my current company uses Mac OS X only. I'm currently using Word to create our user documentation. Up to now it's been a reasonable compromise, however our company and product range is expanding rapidly and I'm in need of a single source solution, such as RoboHelp. Along with this, we’re entering the international markets, which means localization and skinning. It's no longer practical editing these documents using Word.…Continue
Lately I've been finding it difficult to be productive in writing at home. I like to change up where I write from time to time to keep things fresh, but with small children to care for this can be difficult. The other day I had the opportunity to spend a couple of hours at a local coffee shop and it seemed to do wonders. I got a lot of work done and feel like I'm back in a groove again.I am wondering if anyone else has had trouble being productive at home and what you do to counteract it. …Continue
Hi all!I'm pretty new to TechComm (have been at it about 6 months) and was formerly a librarian. The library community had a great set of humor blogs like librarianproblems.com with reaction gifs, funny/venting anecdotes, etc, and I was wondering if anything like that exists in the TechComm world? I did some searching and didn't find any dedicated blogs, just a few lists.My second question, if it does not exist, is would something like that be welcome, to lighten the old RSS feed mood?I'm…Continue
Hello, I graduated college about a year ago with a degree in Anthropology. However, I am deeply interested in getting into the field of technical writing. I would really like to receive a certificate in technical writing, as I have no education relating to the field. Can anyone recommend a good online certificate course? The thing is, I will be teaching English in South Korea for the next year and I would like to take the course online while I am there. I have been looking into the CSU…Continue
I've been asked to find a cloud-based technical authoring tool.Does anyone have any exeprience using one?I've looked at Atlassian Confluence; Clickhelp & Google Docs. Not sure which of these is best in the real world...ThanksContinue
Hi Frndz,We are planning to rope in DITA framework for our documentation purpose. Please let us know the best possible approach for implementing DITA.Please note that the product is a new one and does not have existing documents. We need to start from the scratch.Also, please suggest any open source DITA authoring software. For publishing though, we have DITA Open Toolkit.Thanks in Advance... Cheers!!Continue
Hi All,I'm a reader and not much of a poster but I do have a question. I'm doing some online help for an internal web application. Many of the fields are familiar like drop-down lists and calendar controls. Some of the information on different screens is required, some information can be changed but it isn't required. For the most part, step-by-step instructions are an overkill plus I'm trying to find new trends in tech writing for online help, user guides, and information delivered in a…Continue
This is my first post. I am a technical writer for a foodservice equipment manufacturing company. Two of us write all manuals, parts lists, and instruction sheets. Our documents are print and PDF for web use. We write in 6 languages other than English. Our translation procedure is to send an English word document to the translator and then copy and paste everything into our desktop publisher QuarkXpress.We are looking into other desktop publishers and I wanted to get opinions from people on…Continue
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