The social network for technical communicators
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Posted by Arnold Burian on May 18, 2013 at 9:01am 0 Comments 0 Likes
Posted by Amarjeet Desai on May 17, 2013 at 3:44am 0 Comments 0 Likes
Readers,
you might know about the recent trend of cloud computing. If you don’t, well you should. Short cut is, it’s not any rocket science technology, the way we work tough is different. We share our documents on YouTube, Facebook and…
Continue Posted by Amarjeet Desai on May 6, 2013 at 3:30am 0 Comments 0 Likes
It was a hot Sunday afternoon. I was home alone watching one of my favourite movie. Though this movie is a bit romantic love story, I was surprised to myself watching this movie. You might be guessing what is surprising in watching the all-time…
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Posted by Marcia Riefer Johnston on April 24, 2013 at 1:52pm 0 Comments 0 Likes
(My essay below appeared earlier today as a …
Posted by Marcia Riefer Johnston on April 23, 2013 at 3:20pm 0 Comments 0 Likes
When did you last hear people talking on TV about the importance of writing skills? If it’s been too long, today is your lucky day. AM Northwest hosts Helen Raptis and Dave Anderson interviewed Marcia Riefer Johnston…
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Posted by Simon Sun on April 22, 2013 at 2:08am 3 Comments 0 Likes
Recently I have been learning to use Python and Sphinx (http://sphinx-doc.org/index.html )to generate docs for my company's user manuals. It is very easy to learn and good for the…
Continue Posted by Marcia Riefer Johnston on April 19, 2013 at 5:35pm 0 Comments 0 Likes
Posted by Kees van Mansom on April 16, 2013 at 1:55am 0 Comments 0 Likes
Posted by Manmeet Singh on April 11, 2013 at 5:23am 4 Comments 0 Likes
Technical Writing has come a long way. Users just do not have time to read through a 500-page manual. They want something interesting or probably someone to demonstrate how a certain task is performerd rather than having to go through a…
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Posted by David Farbey on March 26, 2013 at 9:33am 0 Comments 0 Likes
Technical Communication UK (TCUK) which takes place in Bristol from 24th to 26th September 2013 is the UK’s leading technical communication event, and without a doubt the…
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Desh posted a discussionDesh replied to Desh's discussion Quick Start Guide
Amarjeet Desai posted a blog post
Monica Young replied to Amarjeet Desai's discussion Is it good to write Good Morning during written communication?
Chastin Howerton replied to Chastin Howerton's discussion What do you use to create client forms / questionnaires?
Chris Waggoner replied to Chastin Howerton's discussion What do you use to create client forms / questionnaires?Amarjeet Desai replied to Amarjeet Desai's discussion Is it good to write Good Morning during written communication?Amarjeet Desai replied to Amarjeet Desai's discussion Is it good to write Good Morning during written communication?rahul gulati replied to Chastin Howerton's discussion What do you use to create client forms / questionnaires?Monica Young replied to Reshma Mohammed's discussion Need Help...Reshma Mohammed replied to Reshma Mohammed's discussion Need Help...Monica Young replied to Shirley Lu's discussion Use "the" or not before a product name?Monica Young replied to Chastin Howerton's discussion What do you use to create client forms / questionnaires?You can easily connect your accounts on social networks such as Twitter, Facebook, and LinkedIn to your account here. You can then sign in with a single click, and share interesting content with your friends on other networks.
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Started by Desh in Software and Stuff 4 hours ago. 0 Replies 0 Likes
Hi Forum,Have you worked on software product deployment guides before. I'm struggling to figure out where I can ideally place the deployment guide in my product documentation.Should it be inside the User's Guide, or inside the Installation Guide or should it be a separate section altogether. I am hesitant to make it a separate sections because that would make my "list of main topics" too lengthy and since I talk about server extension and troubleshooting scenarios inside the User Guide, I don't…Continue
Tags: information, architecture, structure, topics, guide
Started by Desh in Software and Stuff. Last reply by Desh 6 hours ago. 3 Replies 0 Likes
Dear forum,I work in the IT sector and I have a question on where the Quick Start guide best fits in product documentation. Currently, I have listed it as follows:About the productInstallationQuick Start GuideUser GuideI have basic instructions on how to install and set up the product in the Quick Start Guide too. So I am thinking if it is better to move it right after the About section.Do you have any suggestions for me please? Is the Quick Start Guide irrelevant nowadays?Continue
Tags: installation, products, documentation, start, quick
Started by Desh in Questions, Opinions, and Thoughts. Last reply by Desh 6 hours ago. 2 Replies 0 Likes
Hi guys,This is a newcomer saying "Hi" to the forum. I am on the verge if changing job tracks to technical writing because I do not quite enjoy what I do right now. I am in QA but I have a passion for documentation.My Question:Are there any writers here who changed tracks from a software development or QA job? If so, what are the implications of such a job change?Thanks guys.Continue
Tags: change, tracks, jobs, writers, development
Started by Amarjeet Desai in Questions, Opinions, and Thoughts. Last reply by Monica Young on Friday. 5 Replies 0 Likes
Hi,I wrote an email to a person asking about some clarrifications. The email that I wrote was during the morning time, so I started the email with "Hello XYZ, A very Good Morning to you." Well, during afternoon when I was just checking the Sent items from my outlook, I thought whether it's appropriate to say, "A very Good Morning." I am not sure when is he going to read the email. He may read it during afternoon, evening or at night.It sounded weird or something to me when I was reading my…Continue
Tags: communication, written, ethics, Email
Started by Chastin Howerton in Questions, Opinions, and Thoughts. Last reply by Chastin Howerton on Thursday. 12 Replies 0 Likes
I need to create a questionnaire for new clients to fill out prior to implementation. What software do you recommend for something like that? I need something that offers "save as you go" functinoality.Example:What is the name of your company? *What is your first name?*In what states do you write business?*Continue
Started by Reshma Mohammed in Questions, Opinions, and Thoughts. Last reply by Monica Young on Thursday. 3 Replies 0 Likes
Hi All, I have a major dillema. I work in a company where we create user guides, admin guides, installation, troubleshooting and online help docs.A requirement from the Dev team has arised about an Application document which doesnot have a UI, and acts as a gateway for the order flow across various spaces. So they just have the rules for managing this complex application. The data basically flows from the Sales Database.Now my question is to create what kind of document that accomodates these…Continue
Tags: rules, Application, Documenting
Started by Shirley Lu in Questions, Opinions, and Thoughts. Last reply by Monica Young on Thursday. 2 Replies 0 Likes
I have a problem regarding whether or not to use the definite article “the” along with a product name. 1. Use “the” or not before a noun-version product name?It seems that when a product name is used as an adjective (that is, being followed by a modified noun), “the” is usually required (When I said “usually”, I meant “there may be exceptions.” See my second question below.) For example, “The SC000™…Continue
Started by Dan Boylan in Questions, Opinions, and Thoughts. Last reply by Monica Young on Thursday. 8 Replies 0 Likes
I am creating a first ever Style Guide for my company.We create web content, User Guides, Marketing Communications (on line and technical oriented docs), White Papers, and Press Releases.As you might suspect the styles, even within a single document, are inconsistent.On one hand, the techs want Times for everything, while Sales want Impact, Garamond, etc., and I need facts to help me "draw a line in the sand."Do you know of, and can point me to resources/research that recommends using specific…Continue
Started by Monica Young in Software and Stuff on Thursday. 0 Replies 0 Likes
Hola, folks! I'm new, so be nice, but be honest. :)I came from a desktop production background, and I fell in love with the Adobe CreativeSuite. I have InDesign, Illustrator, Photoshop, and even a little Dreamweaver on my resume.Now that I'm a technical writer...as much as I LOVE InDesign as a layout program, I'm not sure how long-term user-friendly it is for longer documents. I've so far had issues with text threading, anchored objects, and those FREAKING section numbers. Word handles…Continue
Started by Amarjeet Desai in Questions, Opinions, and Thoughts. Last reply by Amarjeet Desai on Wednesday. 5 Replies 0 Likes
Hello Readers,I am a bit confused about refering to the audience or reader of the document.I am not sure in which document, how should I refer. For Instance, "You need to verify the ....." or "User need to verify the...."?Another question is whether we can change from "User" to "You" and Vice-a-Versa at some point in the document?Regards,Amar.Continue
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Visit our Google+ pageMay 20, 2013 to May 21, 2013 – Auckland, New Zealand
In conjunction with TCANZ, I will be running a two day “Introduction to Author-it” course in May in New Zealand (not in Australia, I understand, but there might be some Kiwis lurking on this list).…
Organized by Hamish Blunck | Type: training
0 Comments 0 LikesMay 23, 2013 to May 24, 2013 – Christchurch, New Zealand
In conjunction with TCANZ, I will be running a two day “Introduction to Author-it” course in May in New Zealand (not in Australia, I understand, but there might be some Kiwis lurking on this list).…
Organized by Hamish Blunck | Type: training
0 Comments 0 LikesMay 24, 2013 from 7:30pm to 9pm – Sweden
Attendees will learn about efficient ways of producing technical information in an agile product development environment, and the associated pitfalls.
Organized by Stephan Quist | Type: breakfast, seminar
0 Comments 0 LikesJune 15, 2013 to June 19, 2013 – Garfield Suites
Open Help brings together leaders in open source documentation and support, as well as people from across the technical communications industry who are interested in community-based help.
Organized by Shaun McCance | Type: conference
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